Terms & conditions
Fyrirtæki: Sjálfið ehf.
Kennitala: 630720-1170
Heimilisfang: Víðihvammur 38
Netfang: [email protected]
Sími: 8466556
Terms & Conditions for Jens Gudmundsson
Overview of services
Digital products and services
Jens Gudmundsson currently offers digital health coaching, consultations and related services, including online programmes and products, which are either delivered by video call / telephone call in the case of consultations and coaching calls, or via digital download / by accessing the online membership portal in the case of courses, programmes and online information products.
Delivery times
Digital products and services
Following purchase, certain digital products such as online courses, access to online membership areas (if included with your purchase) and other digital resources will be available for instant download and access. Full instructions for how to access these digital resources will be provided by email following purchase. In some cases, certain modules and sections of content will be delivered after pre-determined intervals of time, to allow the best learning experience.
In the case of virtual consultations and coaching calls, these will be delivered via video call, according to availability of both the client and the coach or practitioner. Consultations and coaching calls can be booked via our online calendar at a time convenient for both the client and coach/practitioner. We aim to deliver consultations within 5-7 working days of purchase, depending on client and practitioner availability.
Refunds
Our refund and returns policy for digital services including health coaching and online products and programmes, lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Virtual consultations are not eligible for a refund.
In the case of digital, virtual or downloadable services, programmes and products (including but not limited to: coaching programmes, courses, e-books), if a refund is approved, your access to these services will be revoked once the refund has been successfully completed.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Wellness Disclaimer
The services offered by Jens Gudmundsson are wellness consultations and health support services aimed at improving overall well-being, lifestyle, and preventive health. These services are not intended to diagnose, treat, or cure any medical condition, and they do not replace the need for medical care from licensed healthcare professionals. All information provided during consultations or through this website is for general wellness and educational purposes only.
Consultation Services
By engaging with Jens Gudmundsson for wellness consultations, you acknowledge the following:
The guidance and recommendations provided focus on holistic wellness and lifestyle improvements. These are not medical treatments and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
This practice does not establish a traditional doctor-patient relationship as defined by medical law. Consultations are wellness-oriented and do not entail the same legal and clinical obligations as a medical practice.
Any health concerns or decisions regarding your medical care should be discussed with a licensed healthcare provider.
No Medical Emergencies or Critical Care
The services provided by Gudmundsson are not suitable for emergency or critical medical needs. In the event of a medical emergency, please contact emergency services or visit a healthcare provider immediately.
No Guarantee of Results
Gudmundsson’s wellness services aim to promote holistic well-being, but individual results may vary. No guarantees are made regarding the success of wellness guidance provided. Each client’s health and wellness journey is unique, and outcomes are influenced by various factors, including individual efforts and adherence to recommendations.
Limitation of Liability
Jens Gudmundsson and any associated staff disclaim all liability for any direct, indirect, incidental, or consequential damages resulting from the use or reliance on wellness guidance provided during consultations or through this website. Any decisions you make regarding your health and wellness are your sole responsibility.
Client Responsibility
You are responsible for providing accurate and complete information during consultations. Failure to do so may impact the quality of wellness guidance provided. It is also your responsibility to consult with your primary care physician or other licensed healthcare providers regarding any medical issues.
By engaging in wellness consultations with Jens Gudmundsson, you confirm that you have read, understood, and agreed to the terms outlined in this disclaimer.
